FoodMesh FAQ

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What is FoodMesh?

FoodMesh is a B2B food recovery marketplace app that matches surplus food product to a verified network of end users. Our mission is to re-direct food from the landfill to higher uses so we can create more sustainable, local food systems, help reduce waste and feed more!

How does it work?

  1. Post your surplus food – Suppliers add details and photos of the products they are offering to sell or donate.
  2. Notify Consumers – Suppliers select the business Consumers they want to have access to view and receive notifications of their listings.
  3. Exchange – Consumers sign into their FoodMesh account and purchase the product from the Supplier.
  4. Success –  Consumers pick up or have the products delivered, and food surplus is diverted from the Waste stream!

Why should Food Businesses use FoodMesh?

Nature doesn’t have waste, so why do we? Throwing away food makes no sense! And in some places, it is now illegal! FoodMesh helps businesses find more optimal uses for wasted food with the click of a button.

Use FoodMesh to keep food out of the landfill, fight food insecurity, and benefit your business in the following ways:

  • Save time – eliminate excessive back and forth with an automatic system.
  • Recover Costs – the fee we charge is less than your disposal fees.
  • Simplify your tax receipts – FoodMesh streamlines the tax receipt process.
  • Build New Relationships – Access new relationships at the click of a mouse.
  • Track where your food goes/comes from.
  • Aggregate data.

Why should charities use FoodMesh?

  1. Access more donations with less work 
  2. Control what food you receive and when
  3. Track where your donations come from
  4. Simplify your tax receipt process

Can anyone join?

 Not exactly. To ensure our community is full of integral organizations, we vet everyone who applies. We encourage commercial food companies, non profits, social enterprises and charities in good standing to apply.

What does it cost?

Access to FoodMesh and donations are 100% free for both donors and non profits. Discounted food sales come with a nominal service fee of 15%, so Suppliers please take that into account when you are pricing your products. In the future, we will introduce free and paid membership subscription packages where businesses can access enhanced features. As we are in Beta testing mode right now, we appreciate your patience and letting us know of any issues you come across by clicking on the ‘feedback’ link at the bottom of the page. 

Register as a SUPPLIER:

When you are pricing your products for sale, take into account that we have a 15% fee. We take care of the payment process so you don’t have to, and we’ll issue your business with a check after your product sells on FoodMesh, minus the 15% fee (which includes GST). For any donations you list, we don’t take a fee. After our official launch, we will offer a ‘pay-as-you-go’ option, or a monthly fee that allows you to create as many listings as you want with reporting features and support.

What about Pick-up or Delivery?

 When creating a food surplus listing to our platform, you can choose whether you want to offer delivery or pick­up option, and indicate a date by when the food needs to be claimed. The Consumer will then arrange with you for pick up or delivery.

Register as a CONSUMER:

You can browse what’s available to buy, and registered charities can browse listings to buy or claim as a donation. Payment is taken through Stripe with a credit card and processed immediately. Shipping or delivery options are stated in the listing’s details, and you must arrange your pickup or delivery with the Supplier using their preferred contact method. In the future, we will offer a ‘follow’ feature for you to be notified when there’s a listing you may want.

Will my information be safe?

Yes, we won’t share your data, such as your contact and existing donors lists, with anyone.  We also do not story any credit card data and are therefore PCI compliant.

What about liability?

 Thankfully, there is legislation called the Food Donor Encouragement Act that protects food donors from liability for damages caused by donations of apparently wholesome food that they donate in good faith. http://www.bclaws.ca/Recon/document/ID/freeside/00_97008_01.  

If you have any other questions, please email: engage@foodmesh.ca