1. If you haven’t already, when you first log in, set up your organization’s profile by clicking on edit. You can add a photo, company information, and a logo. You can add your delivery and pick-up details under shipping. You can add another user under user accounts.
2. In My Preferences at the top right of the screen in the drop-down menu, you can change your email address, name, phone number, and update your email notifications.
3. You can create a ‘Private Network’ on the Marketplace so that when you post a new listing, you can choose to only notify organizations in your network. Otherwise, you can choose to send a notification out to the whole FoodMesh network, enter email addresses separately, or, select Food Banks B.C. only (if you don’t want other charities to see your donation).
Listings you create with a $0 price will only be visible to verified charitable organizations on the Marketplace
If you’re a first-time user, you can share details of your surplus product using this form, and we will create your first listing for you.
To create a listing, on the top right of any page, click on + New Listing.
If an organization has any questions about your product, they will message you via the Marketplace.
You will receive an email when a consumer requests to buy or claim your product as a donation. You can choose to either:
The consumer is then notified of your response.
Once your product is sold, the listing has expired, or been claimed as a donation, it will still appear on the My Listings page but will no longer be discoverable to consumers. (This way you can keep a record of what you’ve listed for sale or donation. You can also close a previous listing to use as a basis for new listings.)
Vies your orders page to find a record of all your past orders. You can download receipts and request donation tax receipts here as well.
If you have any questions, do not hesitate to get in touch. We’d love to hear from you.